Privacy Policy — Court Marriage Delhi

Effective Date: 15 May 2026
Last Updated: May 2026
Applicable Laws: Information Technology Act 2000, SPDI Rules 2011, Digital Personal Data Protection Act 2023 (India)

1. Introduction

Welcome to Court Marriage Delhi (hereinafter referred to as "we", "us", "our", or "the Firm"), accessible at https://courtmarriagedelhi.net. We are a private legal consultancy firm based in Delhi, providing professional assistance for Court Marriage, Arya Samaj Marriage, Marriage Registration, Inter-caste Marriage, Tatkal Marriage Services, and related legal documentation.

This Privacy Policy ("Policy") explains how we collect, use, store, disclose, protect, and process your personal information when you visit our website, contact us through WhatsApp, telephone, contact form, email, or visit our office at Rohini Court, Sector-14, or Tis Hazari Court, Delhi. By accessing our website or availing our services, you expressly consent to the practices described in this Policy.

This Policy is published in accordance with the provisions of:

• The Information Technology Act, 2000, and the rules made thereunder;
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules");
• The Digital Personal Data Protection Act, 2023 ("DPDP Act"); and
• Other applicable Indian laws governing data privacy and confidentiality.

If you do not agree with this Policy, please discontinue use of our website and services.

2. Information We Collect

We collect only such information as is reasonably necessary for the lawful and proper provision of our marriage consultancy and legal documentation services. The categories of information collected may include:

2.1 Personal Information (Voluntarily Provided)

• Full name of both partners
• Date of birth and age
• Residential address (current and permanent)
• Telephone number and email address
• Aadhaar Card, PAN Card, and other Government-issued identity proofs
• Passport details (for NRI and foreign national clients)
• Marital history (including divorce decree or death certificate of previous spouse, if applicable)
• Passport-size photographs
• Witness details and identity documents
• Religion and caste information (only where required by personal law)

2.2 Sensitive Personal Data or Information (SPDI)

In accordance with Rule 3 of the SPDI Rules, 2011, sensitive personal data we may collect strictly for marriage registration purposes includes:

• Government-issued identity numbers (Aadhaar, PAN, Passport)
• Biographical and family information relevant to legal eligibility
• Financial information (only where required for visa or NRI cases)

2.3 Technical Information (Automatically Collected)

• Internet Protocol (IP) address
• Browser type, version, and operating system
• Device information (mobile/desktop, screen size)
• Date and time of access
• Referring URL and pages viewed
• Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

The information collected is used solely for the following lawful and specified purposes:

• To process your marriage registration application before the Marriage Officer / SDM Office;
• To draft affidavits, applications, and other legal documents required for your case;
• To coordinate with the Marriage Registrar, Arya Samaj Mandir, Qazi, or court officials;
• To verify eligibility under the Special Marriage Act 1954, Hindu Marriage Act 1955, or Muslim Personal Law (as applicable);
• To respond to your inquiries received via WhatsApp, telephone, email, or our online contact form;
• To provide free consultation, follow-up, and post-service support;
• To send service-related communications, appointment reminders, and certificate delivery updates;
• To comply with our legal, regulatory, and statutory obligations under Indian law;
• To improve the functionality, content, and user experience of our website.

We do not use your information for any unsolicited marketing, profiling, or automated decision-making that produces legal effects beyond the scope of your stated request.

4. WhatsApp, Telephone & Contact Form Data

Our primary modes of client communication are WhatsApp (9891343962), telephone calls (+91 98913 43962), and our online contact form.

4.1 WhatsApp Communications

When you message us on WhatsApp, the following information may be retained: your phone number, name, profile picture (as displayed by WhatsApp), and the contents of your messages including documents and photographs you choose to share. WhatsApp is a third-party platform owned by Meta Platforms, Inc., and is governed by its own privacy policy. We use the WhatsApp Business interface for client consultation, document exchange, and appointment scheduling only.

4.2 Telephone Calls

Telephone consultations are voluntary. We do not record telephone conversations without your express consent. Phone numbers are stored in our secure CRM system solely for the purpose of providing you with the requested service.

4.3 Contact Form Submissions

When you submit our website contact form, the information provided (name, phone number, service interest, and message) is transmitted to our internal team via WhatsApp Business API. This data is used only to respond to your inquiry and is never shared with any third party for marketing or commercial purposes.

5. Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device by your web browser.

5.1 Types of Cookies Used

• Essential Cookies: Required for the basic functioning of the website (e.g., session management, navigation, mobile menu state).
• Analytical Cookies: Used by tools such as Google Analytics to understand visitor behaviour, page views, and traffic patterns in aggregated and anonymised form.
• Functional Cookies: Remember your preferences such as language and accessibility settings.

5.2 Managing Cookies

You may disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the website. We do not use cookies to collect personally identifiable information without your consent.

6. Third-Party Services

We may engage with the following categories of third-party service providers strictly for the limited purposes described below:

• Cloud Storage Providers for secure storage of client documents (with end-to-end encryption);
• Hosting Service Providers for our website infrastructure (Hostinger);
• Communication Platforms including WhatsApp Business, Google Workspace, and standard telecom operators;
• Government Portals such as the Delhi Government e-District Portal, SDM Office, and registration authorities (only with your express authorisation);
• Notary Public and Stamp Vendors for affidavit preparation;
• Embassy and Apostille Service Providers for NRI clients (only with explicit consent).

All third-party service providers are required to maintain confidentiality and to use your information solely for the purposes for which it was disclosed. We do not sell, rent, lease, trade, or otherwise commercially exploit your personal data with any unauthorised third party.

7. Data Protection and Security

In compliance with Rule 8 of the SPDI Rules, 2011 and Section 8(5) of the DPDP Act 2023, we have implemented "Reasonable Security Practices and Procedures" to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:

• Restricted access to client files (only authorised advocates and assistants);
• Physical security at our office premises with locked filing cabinets;
• Encrypted digital storage of scanned documents on protected cloud systems;
• Secure transmission (HTTPS / SSL) for all website data exchanges;
• Periodic review of our security practices in line with ISO 27001 standards;
• Strict employee confidentiality undertakings and non-disclosure agreements;
• Time-bound destruction of records that are no longer required (see Section 9).

While we employ industry-standard security measures, no method of electronic transmission or storage is 100% impenetrable. In the unlikely event of a data breach, we shall promptly notify the affected parties and the Data Protection Board of India in accordance with Section 8(6) of the DPDP Act 2023.

8. Your Rights as a Data Principal

Under the DPDP Act 2023, you (as the Data Principal) have the following statutory rights regarding your personal data:

• Right to Access: Request a summary of personal data being processed by us and the processing activities undertaken;
• Right to Correction and Erasure: Request correction of inaccurate or misleading personal data, or erasure of personal data that is no longer necessary for the purpose for which it was collected;
• Right to Grievance Redressal: Lodge a complaint with our Grievance Officer (see Section 13);
• Right to Nominate: Nominate any other individual to exercise these rights in the event of your death or incapacity;
• Right to Withdraw Consent: Withdraw consent for processing of your personal data at any time (subject to ongoing legal obligations).

To exercise any of these rights, please contact our Grievance Officer at the details provided in Section 13. We shall respond to verified requests within a reasonable period not exceeding thirty (30) days.

9. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of any legal, accounting, or reporting requirements. Specifically:

• Active Client Files: Retained for the duration of the engagement plus three (3) years thereafter for record-keeping;
• Court-Filed Documents: Retained for seven (7) years as required by professional advocate record-keeping norms;
• Inquiry/Lead Data: Retained for one (1) year from last contact, after which it is permanently deleted;
• Website Analytics: Retained for twenty-six (26) months in anonymised form;
• WhatsApp Conversations: Retained in WhatsApp's own systems as per WhatsApp's policy.

Upon expiry of these retention periods, your data shall be securely deleted or anonymised in accordance with the DPDP Act.

10. Confidentiality of Marriage Documents

We expressly acknowledge that the documents shared with us for marriage registration — including Aadhaar Cards, PAN Cards, passports, birth certificates, photographs, address proofs, and divorce decrees — are highly sensitive in nature. We undertake that:

• All such documents shall be used exclusively for the legal processing of your marriage registration;
• No copy or extract shall be shared with any family member, employer, neighbour, or any third party not directly involved in the registration process;
• Where law enforcement authorities, courts, or statutory authorities demand disclosure pursuant to a valid legal order, we shall comply only to the extent legally required and shall notify you promptly to the extent permitted by law;
• Inter-caste, inter-religion, and other sensitive cases receive enhanced privacy protection, including secure file storage and restricted internal access.

11. Children's Privacy

Our services are intended for adult clients seeking marriage registration. Under the Special Marriage Act 1954 and the Hindu Marriage Act 1955, the minimum age for marriage is 21 years for the groom and 18 years for the bride. We do not knowingly collect personal data from any individual below the age of 18.

In compliance with Section 9 of the DPDP Act 2023, we shall not process the personal data of any child (defined as an individual below 18 years of age) without verifiable parental consent, save where permitted by law. If we become aware that we have inadvertently collected such data, we shall delete it promptly.

12. External Links Disclaimer

Our website may contain hyperlinks to external websites, including government portals (e.g., Delhi Government e-District, Ministry of External Affairs, Supreme Court of India), news media, and informational resources. These external links are provided solely for the convenience of our users.

We do not control the content, privacy practices, or data handling of such external websites and accept no responsibility for them. Once you click on an external link, this Privacy Policy ceases to apply, and you become subject to the privacy policy of the destination website. We strongly encourage you to review the privacy policy of every external website you visit.

13. Changes to This Privacy Policy

We reserve the right to modify, amend, or update this Privacy Policy at any time to reflect changes in applicable law, our business practices, or technology. Any material changes shall be:

• Posted on this page with a revised "Last Updated" date;
• Where feasible, notified to existing clients via WhatsApp or email;
• Effective immediately upon publication unless otherwise stated.

Your continued use of our website or services following the posting of any changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.

14. Grievance Officer & Contact Information

For any questions, concerns, complaints, or requests regarding this Privacy Policy or the processing of your personal data, please contact our designated Grievance Officer:

We are committed to addressing your privacy concerns in a fair, transparent, and timely manner. If you are not satisfied with our response, you may approach the Data Protection Board of India established under Section 18 of the DPDP Act, 2023.

15. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts at Delhi, India.

16. Acknowledgement & Consent

By accessing our website, submitting any form, contacting us via WhatsApp or telephone, sharing documents, or availing our services in any manner, you hereby acknowledge that:

• You have read, understood, and agreed to the terms of this Privacy Policy;
• You consent to the collection, use, processing, and disclosure of your personal data as described herein;
• You are at least 18 years of age and have the legal capacity to provide such consent;
• You have the right to withdraw your consent at any time, subject to ongoing legal obligations.

Note: This Privacy Policy is published in the English language. In case of any inconsistency between this English version and any translated version (Hindi, Urdu, etc.), the English version shall prevail.